James McKinnon

James Mckinnon is an American designer, technologist and human centred researcher in digital health and service design. His work explores areas where business, technology and design merge together to impact digital services, people and society.

Building to learn, and learning while building, through inspiration, ideation, and implementation. Responding to new, ambiguous and complex challenges that focus on the outcome rather than the solution.

Working with companies to explore novel modes of interaction, new opportunities for knowledge, and disruptive business practices and paradigms.

Design Sprints
Service Discovery / Roadmaps
Online Innovation Training
Inclusive practices to build equity in product design
Business Coaching
Design Thinking in digital health products and initatives


Service Designer and Innovation specialist committed to creative positive impact in business, technology, design and inclusion products and services in digital health. Contact: james@jamesmckinnon.com